Telephony System Partnerships

As more and more companies migrate to IP-based telephony, eUS has partnered with the industry leaders, to offer the best choices in IP Telephony equipment.
 
 
3Com 
 
eUS was first to deploy 3Com IP Telephony and network solutions in the small and medium business market. 3Com is a viable alternative to CISCO with their full suite solution that includes IP Telephony, network, security, and wireless capabilities.
   
To find out more about 3Com products, follow this link to the 3Com site:
http://www.3com.com
 
   
TelStrat
 
TelStrat is an award-winning, industry leader in voice, data, video and voice over IP (VoIP) technology. Their products offer exceptional monitoring, logging and playback capabilities for your call center or enterprise.
 
To find out more about Telstrat products, follow this link to the Telstrat site:
http://www.telstrat.com
 
 
Polycom
 
Polycom provides open standard telephone solutions for Computer Telephony (CT) Business Applications. These solutions include analog feature telephones targeted at Business Computer Telephone applications, next generation digital telephones and telephone systems for the CT and SOHO markets using Voice over IP protocols, and telephone peripherals for PCs engaged in CT applications.
 
To visit our partners website go to:
www.polycom.com
 
  
Symbol
 
Symbol offers a variety of products to help keep you, employees, and customers in touch including IP phones, PDA’s and bar code scanners for inventory control.
 
Symbol is the first company to effectively converge wireless voice and data through its NetVision® network appliances, enabling companies to realize greater value from their Spectrum24 WLAN solution.  
 
To visit our partners website go to:
www.symbol.com
 
 
Cisco
 
eUS has installed hundreds of IP Telephony networks, as a Cisco Certified Partner, using their state-of-the-art CallManager products. The Cisco IP Telephony infrastructure includes a powerful line of products that ensure a strong backbone for converged applications. This includes a robust line of call processing, call control and signaling services to Cisco IP Telephony components.
IP ICD Enhanced 3.0
 
Cisco IP ICD Enhanced 3.0 provides a solution for formal call-center requirements. In addition to supporting all the capabilities available in Cisco IP ICD Standard, Cisco IP ICD Enhanced offers the following significant new key feature enhancements:  
    • Sophisticated screen pop through integration with any Microsoft Windows application
    • On-demand call recording
    • Silent monitoring, call barge-in and call intercept
    • Resource selection: Highest average calls handled (selects the agent who has the highest average for    calls handled); Shortest average call handle time (selects the agent who has the shortest average time to handle calls).  
CRA 3.0

 
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