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Hosted Applications / Managed Services / Hosted Voice Switching for IP Telephony

Hosted Applications Provider

 If you aren't ready to invest in new technology but want some of the benefits, eUS can virtually host your infrastructure from our facilities. We manage your e-mail, telephone, call management systems, spam filtering, etc. We provide network security managed services and Internet firewall protection, as well as high-speed storage area network (SAN) backups. We encourage business continuity by allowing you to keep your information safe with us via our datasafe system: http://www.enterpriseus.net/datasafe/. These services are provided under a monthly service agreement, eliminating the cost of hardware purchases and system management related costs.

Managed Services

Using eUS managed services gives you access to an array of network and communication features for less than the cost of maintaining an internal system. Our managed services are designed to think ahead of you and keep your technology working proactively.

This hosted eUS solution alleviates the time, hassle, and expense factors that go hand in hand with caring for your own voice/data networks and appliances. eUS provides a place for your equipment, and monitors the health and security of your network, eliminating up to 70% of your expense. If you don't have the employee count to maintain an internal system, we can provide those resources for you. You can also hire us as consultants while you form an internal strategy, letting us train your staff.

In addition to serving as a network integrator in the government, public healthcare and enterprise arena, eUS functions as an:
  • Internet Service Provider (ISP)
  • Applications Service Provider (ASP),
  • Telephony Services Provider (TSP),
  • Managed Services Provider (MSP),
  • Managed Security Provider (MSEC-P);
  • And we operate an independent Ethernet-based wireless Metropolitan Area Network in the northeast area of Indianapolis.

Hosted Voice Switching for IP Telephony

eUS offers enterprises the zero-capital expense of Centrex with the economy, productivity, and mobility of IP telephony. eUS installs and leases smart IP phones and client software at the customer premises and, just like a traditional Telco central office, it runs the switching platform from its own Indianapolis headquarters.

Our service...
  • Allows your employees to take their phones (or their "soft" phones running on laptops or home PCs) anywhere, and still answer their published phone numbers, receive calls through the auto attendant, and make, transfer, and conference calls remotely
  • Allows you to roll incoming calls over from one branch office or remote worker to the next, with adaptability to more sophisticated Automatic Call Distribution
  • Allows all interaction to be managed in the contact center, including emails, faxes, and text-messaging
  • Allows you to leverage one auto attendant and call management application across the entire enterprise
  • Gives you one consolidated long distance phone bill, broken down by department and/or accounting code
eUS offers long distance, significantly reducing or eliminating charges. Replace multiple long distance contracts in branch offices or stores with one or two backup lines apiece, consolidate all other lines with eUS, achieving volume economies of scale as all outgoing calls gateway out through our hosted platform.

eUS hosts your messaging applications, allowing your employees to change call-forwarding setup, greetings, or check their voice mails, emails, and faxes, all from a browser on any Internet-connected PC.

eUS hosts your email and fax systems, so that faxes show up in employees' in-boxes, eliminating the need for fax lines. Keep control of moves, adds, and changes through web-based administration.

 
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Enterprise Unified Solutions
7202 East 87th Street
Suite 100
Indianapolis, IN 46256
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