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Business Phone Systems

IP TelephonyIP Telephony (IPT) transports your telephone communication via the internet as opposed to a standard telephone network, allowing you to have one network for both data and voice communications. eUS has been working with IP Telephony since our inception in 1998. We are dedicated to open standards and open architecture, providing expert project management, budget planning, engineering, deployment, and support. We are confident in the reliability of our installations and give our customers the widest range of choices and migration steps. From 15,000-extension IP PBXes and distributed, multi-site networking to small-office or all-in-one solutions, eUS has an IP phone system that will meet your needs and budget.

You can also outsource your IP Telephony via our Managed Services. You know longer have to "own and operate" your own premise based phone system. You can have full functionally by doing it in the cloud, while saving dollars on your operational and maintenance costs. And the good thing is you do not have to sacrifice features. Many of our customers will experience greater features and functionally by a cloud based manage services approach.

Mobile & Wireless

Wireless IP TelephonyOver the past decade, wireless connectivity has become a normalized aspect of our lives. With this in mind, eUS is committed to providing our customers with top-notch wireless networking solutions and mobile phones and gateway products. We've chosen what we believe are the ideal partners to give you the optimum wireless experience.

Wireless Convergence: We've partnered with the industry leaders of advanced wireless phone connectivity, allowing your employees to access the appropriate wireless systems based on their location and needs.

Wireless Networking Solutions: Wireless local area networks (WLAN) have revolutionized technology, making wireless networking vital in carrying your business into the future. We are well-versed in installing WLANs and the associated equipment.

Advanced Contact Center

eUS successfully delivers advanced, multi-media contact center functionality to both large and small customers. Our clients:
  • gain access to new ways of interacting with customers - through email, chat, fax and IVR
  • gain access to new labor sources by giving remote agents fully functional IP PBX extensions, along with access to integrated CRM applications through broadband data links
  • save money on long distance charges
  • are able to centrally manage customer contacts, assigning specific customers or types of calls to specific groups of agents
  • improve competitive standing and customer satisfaction
eUS has IP-networked the phones of retail chains and made them operate as one enterprise of extensions, allowing calls to be routed among store personnel at five or six sites or more. This achieves unprecedented productivity from existing staff and brings in business.

Our convergent vendor partners are:
  • Interactive Intelligence
  • Cisco's Call Manager server
  • 3COM's VCX, an IP phone system for enterprises
  • Digium and IPitomy open source solutions

 
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Enterprise Unified Solutions
7202 East 87th Street
Suite 100
Indianapolis, IN 46256
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